Question: According to the Kano Model, the basic requirements that customers expect in a product and which are generally not stated by customers but assumed as

According to the Kano Model, the basic requirements that customers expect in a product and which are generally not stated by customers but assumed as given, fall into the category of

.

dissatisfiers

.

exciters

.

satisfiers

.

delighters

According to the Kano Model, the basic requirements that customers expect

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