According to the SCOR model, supply chain management covers five broad areas: by Bozarth andHandfield, (2019).1. Planning activities seek to balance demand requirements against resources and communicatethese plans to the various participants. The process of planning is also the steps a company takes todevelop budgets to guide its future activities. The documents developed could be included strategicplans, tactical plans, operating plans, and project plans. The steps in the planning process are todevelop objectives and to develop tasks to meet those objectives.2. Sourcing activities includes identifying, developing and contracting with suppliers and schedulingthe delivery of incoming goods and services. This step highlights sourcing infrastructure and materialacquisition. It describes how to manage inventory, the supplier network, supplier agreements, andsupplier performance. It discusses how to manage supplier payments and when to receive, verify,and transfer product.3. Make or production activities cover the actual production of a good or service. Themanufacturing and production are the emphasis of this step. The common questions asked, are themanufacturing process make-to-order, make-to-stock, or engineer-to-order? The make step includes,production activities, packaging, staging product, and despatching. It also contains managing the19Introduction to Supply Chain Managementproduction network, equipment and facilities, and transportation.4. Delivery activities include everything from entering customer orders and determining deliverydates to storing and moving goods to their final destination. Delivery includes order management,warehousing, and transportation. It also includes receiving orders from customers and invoicingthem once product has been received. This step involves management of finished inventories,assets, transportation, product life cycles, and importing and exporting requirements5. Return activities includes the activities that are necessary to return and process defective orexcess products or materials. Companies must be well organised to handle the return of containers,packaging, or defective product. The return involves the management of business rules, returninventory, assets, transportation, and regulatory requirements. Kindy use the above and paraphse