Question: According to Warren, management steers strategy and performance by Adding customers Influencing resource flow rates Adjusting levels of staff to achieve desired service levels Imitatingresources

According to Warren, management steers strategy and performance by
Adding customers
Influencing resource flow rates
Adjusting levels of staff to achieve desired service levels
Imitatingresources
Benchmarking the competition
According to Warren, management steers strategy and performance by Adding customers

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