Assume you send your salespeople to a customer service training workshop. Has the training made a difference
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Question:
Assume you send your salespeople to a “customer service” training workshop. Has the training made a difference in the number of complaints? You collect the following data:
CB | 6 | 4 |
---|---|---|
TF | 20 | 2 |
MH | 3 | 2 |
RK | 0 | 0 |
MO | 4 | 0 |
Related Book For
Discovering Advanced Algebra An Investigative Approach
ISBN: 978-1559539845
1st edition
Authors: Jerald Murdock, Ellen Kamischke, Eric Kamischke
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