1. Employees may not like the idea of cross-training because they believe that they should be paid...
Question:
1. Employees may not like the idea of cross-training because they believe that they should be paid more as they learn about different jobs, and that doesn’t always happen. What can companies do to make cross-training more acceptable to employees? Check all that apply.
- Help employees to understand how cross-training is likely to enhance their careers.
- Give employees information on how much money the company can save if all the employees are cross-trained.
- Give employees who successfully complete cross-training a bonus.
- Tell employees that cross-training will help them to serve customers better.
2. Many trainers today are starting to use mobile technology for m-learning. Trainees participate in the course using their own mobile devices, such as cell phones. What are the three key strategic questions trainers must answer before developing m-training? Check all that apply.
- What company leaders will support the training when it is presented to employees?
- What system architecture will be used with the training?
- Who is the target market for the training?
- What learning content should go into the training?
3. Choose the best that fits the picture: