A firm provides three services (A, B andC). Customers enter at the rate of then they...
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A firm provides three services (A, B andC). Customers enter at the rate of then they select to obtain either service A, B or service C. Currently, customers per hour and choose service A 20 10% 30% choose B and the remainder choose service C. On average there is On average there is On average there is All customers exit after receiving either Service A, Service B or Service C. The only time they spend in the service is the time waiting for the service they select and the time being served at that service. person waiting for service A, which takes people waiting for service B, which takes people waiting for service C, which takes 1 7 minutes. 3 minutes. 5 11 minutes. 4 4 Draw this process using the appropriate symbols. Label each symbol. Show I, R and T below each symbol. 4 Draw this process using the appropriate symbols. Label each symbol. Show I, R and T below each symbol. Start 3 What is the flow time of a customer who enters and then gets service A? 5. 3 What is the flow time of a customer who enters and then gets service A? 6 3 What is the flow efficiency for the service A path? 7 1 What is the theoretical flow time on the service A path? 8 2 What is the total inventory in this system? 9 2 What is the flow efficiency of service C path? 10 4 Management is considering offering those who take service B first a discount if instead of leaving they take Service C Management expects about 25% of those who currently leave after service B to take Service A. Redraw the process flow above showing the additional flow of customers going to Service C from Service B. Show the new I, R, and T values below the symbols. 5. 11 2 What is the flow efficiency of those who go to service C first? A firm provides three services (A, B andC). Customers enter at the rate of then they select to obtain either service A, B or service C. Currently, customers per hour and choose service A 20 10% 30% choose B and the remainder choose service C. On average there is On average there is On average there is All customers exit after receiving either Service A, Service B or Service C. The only time they spend in the service is the time waiting for the service they select and the time being served at that service. person waiting for service A, which takes people waiting for service B, which takes people waiting for service C, which takes 1 7 minutes. 3 minutes. 5 11 minutes. 4 4 Draw this process using the appropriate symbols. Label each symbol. Show I, R and T below each symbol. 4 Draw this process using the appropriate symbols. Label each symbol. Show I, R and T below each symbol. Start 3 What is the flow time of a customer who enters and then gets service A? 5. 3 What is the flow time of a customer who enters and then gets service A? 6 3 What is the flow efficiency for the service A path? 7 1 What is the theoretical flow time on the service A path? 8 2 What is the total inventory in this system? 9 2 What is the flow efficiency of service C path? 10 4 Management is considering offering those who take service B first a discount if instead of leaving they take Service C Management expects about 25% of those who currently leave after service B to take Service A. Redraw the process flow above showing the additional flow of customers going to Service C from Service B. Show the new I, R, and T values below the symbols. 5. 11 2 What is the flow efficiency of those who go to service C first?
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Related Book For
Fundamentals of Physics
ISBN: 978-0471758013
8th Extended edition
Authors: Jearl Walker, Halliday Resnick
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