The following cost-of-quality data were collected at the installment loan department of the Kenney Bank. Classify...

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The following cost-of-quality data were collected at the installment loan department of the Kenney Bank. Classify these data into the appropriate cost-of-quality categories. Loan Processing 1. Run credit checks: 2. Review documents: 3. Make document corrections; gather additional information: 4. Prepare tickler file; review and follow up on titles, insurance, second meetings: 5. Review all output: 6. Correct rejects and incorrect output: 7. Reconcile incomplete collateral report: 8. Handle dealer problem calls; address associate problems; research and communicate information: 9. Compensate for system downtime: 10. Conduct training: Loan Payment 1. Receive, inspect, and process payments: 2. Respond to inquiries when no coupon is presented with payments: Loan Payoff 1. Receive, inspect, and process payoff and release documents: 2. Research payoff problems: Amount Cost Classification. $2,036.03 Calculate the amount and the percent of the total. Round your answers for dollar values to the nearest cent. Round your answers for percentage values to two decimal places. Name Total Appraisal costs Total External failure costs Total Internal failure costs Total Prevention costs $ $ Amount Percent of Total % % % $3,290.66 $1,696.47 $105.22 $2,914.92 $433.63 $78.89 $2,290.55 $557.17 $1,168.91 $797.14 $859.31 $205.36 $15.12 Choose the correct Pareto chart. 1. The correct Pareto chart is: Amount. $ 11000 10000 9000 8000 7000 6000 5000 4000 3000 2000 1000 Appraisal External failure Internal failure Preventio B Amount. $ 11000 10000 9000 8000 7000 6000 5000 4000 3000 2000 1000 Amount, $ 11000 10000 9000 8000 7000--- 6000 5000- 4000 3000 2000 1000 Appraisal Appraisal External failure External failure Internal failure Internal failure Preventio Preventio D Amount, $ 11000 10000 9000 8000 7000 6000 5000 4000 3000 2000 1000 Appraisal External failure Internal failure Preventio 2. What suggestions would you make to management? 3. Activities appear to be keeping failure costs relatively low; however, the cost of these activities can be lowered by what? The following cost-of-quality data were collected at the installment loan department of the Kenney Bank. Classify these data into the appropriate cost-of-quality categories. Loan Processing 1. Run credit checks: 2. Review documents: 3. Make document corrections; gather additional information: 4. Prepare tickler file; review and follow up on titles, insurance, second meetings: 5. Review all output: 6. Correct rejects and incorrect output: 7. Reconcile incomplete collateral report: 8. Handle dealer problem calls; address associate problems; research and communicate information: 9. Compensate for system downtime: 10. Conduct training: Loan Payment 1. Receive, inspect, and process payments: 2. Respond to inquiries when no coupon is presented with payments: Loan Payoff 1. Receive, inspect, and process payoff and release documents: 2. Research payoff problems: Amount Cost Classification. $2,036.03 Calculate the amount and the percent of the total. Round your answers for dollar values to the nearest cent. Round your answers for percentage values to two decimal places. Name Total Appraisal costs Total External failure costs Total Internal failure costs Total Prevention costs $ $ Amount Percent of Total % % % $3,290.66 $1,696.47 $105.22 $2,914.92 $433.63 $78.89 $2,290.55 $557.17 $1,168.91 $797.14 $859.31 $205.36 $15.12 Choose the correct Pareto chart. 1. The correct Pareto chart is: Amount. $ 11000 10000 9000 8000 7000 6000 5000 4000 3000 2000 1000 Appraisal External failure Internal failure Preventio B Amount. $ 11000 10000 9000 8000 7000 6000 5000 4000 3000 2000 1000 Amount, $ 11000 10000 9000 8000 7000--- 6000 5000- 4000 3000 2000 1000 Appraisal Appraisal External failure External failure Internal failure Internal failure Preventio Preventio D Amount, $ 11000 10000 9000 8000 7000 6000 5000 4000 3000 2000 1000 Appraisal External failure Internal failure Preventio 2. What suggestions would you make to management? 3. Activities appear to be keeping failure costs relatively low; however, the cost of these activities can be lowered by what?