ACME Repairs Inc. Network

a$.$ What they have:

i$.10$ computers off of the network with no Internet or shared access.

ii$.$ Internet access only at the customer service desk.

iii. Email and phone call requests are entered onto paper $$message$$ slips and put

into individual mailboxes.

iv$.$ Frequent customers complaints about long response times.

b$.$ What they want:

i$.$ Employees would like to be able to work from their office computer or from the

workshop computer and share information.

ii$.$ The customer service reps would like a more reliable way of verifying that

messages have been forwarded and received by the right people. How do I fix this?