Question: A)Complete the following RFM Report Table. B) Pick two customers and explain how the two were doing and any efforts should be made to improve

A)Complete the following RFM Report Table.

B) Pick two customers and explain how the two were doing and any efforts should be made to improve the situation.

R

F

M

Andrew

David

Dennis

Eric

Janet

Katheleen

Kathy

Marcia

Mary

Moses

Customer Date Purchased Payment
Moses 7/12/2019 $68
Dennis 7/21/2019 $43
Mary 7/31/2019 $36
Janet 8/16/2019 $50
Katheleen 8/18/2019 $30
Marcia 8/27/2019 $22
Kathy 8/30/2019 $9
Mary 9/1/2019 $37
Marcia 9/9/2019 $53
Marcia 9/9/2019 $53
David 9/10/2019 $40
Eric 9/16/2019 $45
Katheleen 9/18/2019 $31
Mary 9/20/2019 $36
Andrew 9/23/2019 $98
Moses 9/27/2019 $68
Eric 10/8/2019 $45
Mary 10/13/2019 $38
Mary 10/14/2019 $39
Mary 10/16/2019 $41
Mary 10/17/2019 $42
Moses 10/28/2019 $69
Moses 10/29/2019 $70
Moses 10/30/2019 $71
Moses 10/31/2019 $72
Moses 11/1/2019 $73
Moses 11/2/2019 $74
Moses 11/3/2019 $75
Janet 11/13/2019 $50
Dennis 11/18/2019 $43
Katheleen 11/30/2019 $32
David 12/11/2019 $40
Eric 12/12/2019 $45
Katheleen 12/20/2019 $40
Dennis 12/28/2019 $43
Mary 12/31/2019 $40
Katheleen 1/17/2020 $22
Eric 2/9/2020 $45
Moses 2/10/2020 $76
Katheleen 2/13/2020 $23

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