Question: A)Complete the following RFM Report Table. B) Pick two customers and explain how the two were doing and any efforts should be made to improve
A)Complete the following RFM Report Table.
B) Pick two customers and explain how the two were doing and any efforts should be made to improve the situation.
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| R | F | M |
| Andrew |
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|
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| David |
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|
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| Dennis |
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|
|
| Eric |
|
|
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| Janet |
|
|
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| Katheleen |
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|
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| Kathy |
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|
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| Marcia |
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| Mary |
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| Moses |
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| Customer | Date Purchased | Payment |
| Moses | 7/12/2019 | $68 |
| Dennis | 7/21/2019 | $43 |
| Mary | 7/31/2019 | $36 |
| Janet | 8/16/2019 | $50 |
| Katheleen | 8/18/2019 | $30 |
| Marcia | 8/27/2019 | $22 |
| Kathy | 8/30/2019 | $9 |
| Mary | 9/1/2019 | $37 |
| Marcia | 9/9/2019 | $53 |
| Marcia | 9/9/2019 | $53 |
| David | 9/10/2019 | $40 |
| Eric | 9/16/2019 | $45 |
| Katheleen | 9/18/2019 | $31 |
| Mary | 9/20/2019 | $36 |
| Andrew | 9/23/2019 | $98 |
| Moses | 9/27/2019 | $68 |
| Eric | 10/8/2019 | $45 |
| Mary | 10/13/2019 | $38 |
| Mary | 10/14/2019 | $39 |
| Mary | 10/16/2019 | $41 |
| Mary | 10/17/2019 | $42 |
| Moses | 10/28/2019 | $69 |
| Moses | 10/29/2019 | $70 |
| Moses | 10/30/2019 | $71 |
| Moses | 10/31/2019 | $72 |
| Moses | 11/1/2019 | $73 |
| Moses | 11/2/2019 | $74 |
| Moses | 11/3/2019 | $75 |
| Janet | 11/13/2019 | $50 |
| Dennis | 11/18/2019 | $43 |
| Katheleen | 11/30/2019 | $32 |
| David | 12/11/2019 | $40 |
| Eric | 12/12/2019 | $45 |
| Katheleen | 12/20/2019 | $40 |
| Dennis | 12/28/2019 | $43 |
| Mary | 12/31/2019 | $40 |
| Katheleen | 1/17/2020 | $22 |
| Eric | 2/9/2020 | $45 |
| Moses | 2/10/2020 | $76 |
| Katheleen | 2/13/2020 | $23 |
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