Activities can be categorized as unit, batch, product, and facility. Provide the definitions of each of these categories and then use the information in Table 2, Panel D, to categorize the activities as unit, batch, product, or facility. Thats all the info that is needed. Only use table 2, panel d. Thanks!

Look at Table 2, Panel D. Look at the description of activities, and using that label them as unit, batch, product, or facility for the department/function

Cost Driver Products Supported Allocation All Table 2. Panel D: Cost Driver Information, Revised Allocations Department/Function Description of Activities Marketing Marketing Management Manage Marketing dept. Marketing Department Staff Marketing campaigns Happy Retirement Annuity Campaign Costs for media campaign Secure Life Insurance Campaign Media campaign for secure life product Total Company Ad Campaign Media campaign for total company Marketing Campaigns Marketing Campaigns All Media campaign Sales Sales Direct to Happy Retirement Direct to Secure Life Sales Happy Retirement Annuity Secure Life All Media campaign Media campaign Customer Service -Life New Business Management Applications Underwriting Policy Issuance - Life Insurance e-Issuance Customer Service Management Call Center Life Insurance Inforce Maintenance Claims Management Life Insurance Claims Adjusters Life Insurance Claims Manage new business Review applications Underwriting applications Issuing new policies Tech support for e-applications Manage customer service Receive incoming calls Servicing life policies Manage staff for claims Adjudicate claims Issue claim checks New policy volume Number of applications Number of applications Number of policies issued Number of e-applications Number of policies Number of phone calls Number of policies Number of claims Number of claims Number of claims Life (all) Life (all) Life (all) Life (all) Life (all) Life and annuities (all) Life and annuities (all) Life (all) Life (all) Life (all) Life (all) # of new policies # of applications # of applications # of polices issued # of e-applications # of policies # of phone calls # of life policies # of claims # of claims # of claims Customer Service - Annuity New Business Management Applications Policy Issuance e-Issuance Annuity Inforce Maintenance Annuity Surrenders Manage new business issuance Reviewing applications Staff issuing new policies Tech support for electronic applications Service all annuity products Issue surrenders New policies sold Number of applications Number of policies issued Number of e-applications Number of inforce policies Number of surrenders Annuities (all) Annuities (all) Annuities (all) Annuities (all) Annuities (all) Annuities (all) # of new policies # of applications # of polices issued # of e-applications # of policies # of surrenders AIL All All Information Technology IT Management Financial Management Systems Human Resource Systems Life Insurance Claims Systems Life Policy Systems Annuity Systems Annuity Projects Life Life Manage staff for IT Number of systems/projects Managing financial systems Number of systems/projects Manage HR systems Number of systems/projects Managing life claim system Number of systems/projects Managing life systems Number of systems/projects Managing annuity systems Number of systems/projects Project for new annuity product Project hours Project for new life product Project hours Project for upgrading financial system Project hours Accounting dept Number of reports Actuarial staff Financial analysts and budget analysts Number of analysis and reports Cost Accounting staff Number of reports Annuity Happy Retirement Annuity Assets Assets Assets Life claims Life policies Annuity policies Annuity policies Life insurance policies Assets Assets Assets Assets Assets Life Insurance Projects Secure Life Insurance All All Financial Systems Update Controller Actuarial Financial Planning and Analysis Expense Management Number of reports All All All Table 1. Panel D: Cost Driver Information, Current Allocations Description of Activities Cost Driver Products Supported Allocation All Department/Function Marketing Marketing Management Marketing Department Staff Happy Retirement Annuity Campaign Secure Life Insurance Campaign Total Company Ad Campaign All Manage marketing dept. Marketing campaigns Costs for media campaign Media campaign for secure life product Media campaign for company Marketing Campaigns Marketing Campaigns Media campaign Media campaign Media campaign Happy Retirement Annuity Secure Life All Sales Sales Sales Sales Sales Customer Service -Life New Business Management Applications Underwriting Policy Issuance e-Issuance Customer Service Management Call Center Life Insurance Inforce Maintenance Claims Management Life Insurance Claims Adjusters Life Insurance Claims Manage new business Review applications Underwriting applications Issuing new policies Tech support for e-applications Manage customer service Staff in call center Servicing life policies Manage staff for claims Adjudicate claims Issue claim checks New policy volume Number of applications Number of applications Number of policies issued Number of e-applications Number of policies Number of phone calls Number of policies Number of claims Number of claims Number of claims Life (all) Life (all) Life (all) Life (all) Life (all) All Sales Sales Sales Sales Sales Premium Premium Premium, life Premium, life Premium, life Premium, life All Life (all) Life (all) Life (all) Life (all) Customer Service - Annuity New Business Management Applications Policy Issuance e-Issuance Annuity Inforce Maintenance Annuity Surrenders Sales Sales Sales Manage new business issuance Reviewing applications Staff issuing new policies Tech support for e-applications Service all annuity products Issue surrenders New policies sold Number of applications Number of policies issued Number of e-applications Number of policies Number of surrenders Annuities (all) Annuities (all) Annuities (all) Annuities (all) Annuities (all) Annuities (all) Sales Premium, annuity Premium, annuity All Assets All Assets All Assets Life Assets Assets Assets Information Technology IT Management Financial Management Systems Human Resource Systems Life Insurance Claims Systems Life Policy Systems Annuity Systems Annuity Projects Life Insurance Projects Financial Systems Update Controller Actuarial Financial Planning and Analysis Expense Management Manage staff for IT Managing financial systems Manage HR systems Managing life claim system Managing life systems Managing annuity systems Projects for annuity products Projects for life products Project for upgrading financial system Accounting staff Actuarial staff Financial analysts and budget analysts Cost accounting staff Number of systems/projects Number of systems/projects Number of systems/projects Number of systems/projects Number of systems/projects Number of systems/projects Project hours Project hours Project hours Number of reports Number of reports Number of analysis and reports Number of reports Life Annuity Annuity Life All Assets All Assets Assets Assets Assets Assets Assets All All All Cost Driver Products Supported Allocation Table 2. Panel D: Cost Driver Information, Revised Allocations (continued) Department/Function Description of Activities Human Resources Human Resource Management Manage staff for HR Compensation and Payroll Executive and employee compensation Staffing and Recruiting Recruit for all company positions All Employees Employees Open positions All Assets Assets Assets All Sales Sales Sales Sales Management East Region Midwest Region South Region West Region Manage sales function for company East coast sales staff and management Midwest sales staff and management South sales staff and management West coast sales staff and management Life and annuity (all) Life and annuity (all) Life and annuity (all) Life and annuity (all) Life and annuity (all) Sales for region Sales for region Sales for region Sales for region Sales Sales Sales Sales All Facilities Facilities Management Facilities Staff Corporate Unallocated Rent Manage staff for facilities Maintenance and other facility staff Rent for entire corporate office Number of employees/sq. ft. Number of employees/sq. ft. Number of employees/sq. ft. All Assets Assets Assets All Assets All Treasurers Treasurer Cash Management and Banking Investments Manage staff for Treasurer's dept. Manage cash & banking relationships Manage investments All Number of bank accounts Invested assets Assets Assets Assets All Executive & Corporate Office of the CEO Corporate All CEO and support staff Expenses not chargeable to any area Assets Assets All Table 1. Panel D: Cost Driver Information, Current Allocations (continued) Description of Activities Cost Driver Products Supported Allocation Department/Function Human Resources HR Management Compensation and Payroll Staffing and Recruiting All Assets Manage staff Executive and employee compensation Recruit for all company positions Employees Employees Open positions All Assets Assets All Sales Sales Sales Sales Management East Region Midwest Region South Region Manage sales function for company East coast sales staff and management Midwest sales staff and management Sales staff and management for south Sales staff and management for west coast Sales for region Sales for region Sales for region Life and annuity (all) Life and annuity (all) Life and annuity (all) Life and annuity (all) Sales Sales Sales West Region Sales for region Life and annuity (all) Sales All Facilities Facilities Management Facilities Staff Corporate Unallocated Rent Manage staff for Facilities Maintenance and other Facility staff Rent for entire corporate office Number of employees/sq. ft. Number of employees/sq. ft. Number of employees/sq. ft. All Assets Assets Assets All All Treasurers Treasurer Cash Management and Banking Investments Manage staff for Treasurer's dept. Manage cash & banking relationships Manage investments Assets Number of bank accounts Invested assets Assets Assets All All Assets Executive & Corporate Office of the CEO All Assets CEO and support staff Expenses not chargeable to any business area Corporate All Assets Cost Driver Products Supported Allocation All Table 2. Panel D: Cost Driver Information, Revised Allocations Department/Function Description of Activities Marketing Marketing Management Manage Marketing dept. Marketing Department Staff Marketing campaigns Happy Retirement Annuity Campaign Costs for media campaign Secure Life Insurance Campaign Media campaign for secure life product Total Company Ad Campaign Media campaign for total company Marketing Campaigns Marketing Campaigns All Media campaign Sales Sales Direct to Happy Retirement Direct to Secure Life Sales Happy Retirement Annuity Secure Life All Media campaign Media campaign Customer Service -Life New Business Management Applications Underwriting Policy Issuance - Life Insurance e-Issuance Customer Service Management Call Center Life Insurance Inforce Maintenance Claims Management Life Insurance Claims Adjusters Life Insurance Claims Manage new business Review applications Underwriting applications Issuing new policies Tech support for e-applications Manage customer service Receive incoming calls Servicing life policies Manage staff for claims Adjudicate claims Issue claim checks New policy volume Number of applications Number of applications Number of policies issued Number of e-applications Number of policies Number of phone calls Number of policies Number of claims Number of claims Number of claims Life (all) Life (all) Life (all) Life (all) Life (all) Life and annuities (all) Life and annuities (all) Life (all) Life (all) Life (all) Life (all) # of new policies # of applications # of applications # of polices issued # of e-applications # of policies # of phone calls # of life policies # of claims # of claims # of claims Customer Service - Annuity New Business Management Applications Policy Issuance e-Issuance Annuity Inforce Maintenance Annuity Surrenders Manage new business issuance Reviewing applications Staff issuing new policies Tech support for electronic applications Service all annuity products Issue surrenders New policies sold Number of applications Number of policies issued Number of e-applications Number of inforce policies Number of surrenders Annuities (all) Annuities (all) Annuities (all) Annuities (all) Annuities (all) Annuities (all) # of new policies # of applications # of polices issued # of e-applications # of policies # of surrenders AIL All All Information Technology IT Management Financial Management Systems Human Resource Systems Life Insurance Claims Systems Life Policy Systems Annuity Systems Annuity Projects Life Life Manage staff for IT Number of systems/projects Managing financial systems Number of systems/projects Manage HR systems Number of systems/projects Managing life claim system Number of systems/projects Managing life systems Number of systems/projects Managing annuity systems Number of systems/projects Project for new annuity product Project hours Project for new life product Project hours Project for upgrading financial system Project hours Accounting dept Number of reports Actuarial staff Financial analysts and budget analysts Number of analysis and reports Cost Accounting staff Number of reports Annuity Happy Retirement Annuity Assets Assets Assets Life claims Life policies Annuity policies Annuity policies Life insurance policies Assets Assets Assets Assets Assets Life Insurance Projects Secure Life Insurance All All Financial Systems Update Controller Actuarial Financial Planning and Analysis Expense Management Number of reports All All All Table 1. Panel D: Cost Driver Information, Current Allocations Description of Activities Cost Driver Products Supported Allocation All Department/Function Marketing Marketing Management Marketing Department Staff Happy Retirement Annuity Campaign Secure Life Insurance Campaign Total Company Ad Campaign All Manage marketing dept. Marketing campaigns Costs for media campaign Media campaign for secure life product Media campaign for company Marketing Campaigns Marketing Campaigns Media campaign Media campaign Media campaign Happy Retirement Annuity Secure Life All Sales Sales Sales Sales Sales Customer Service -Life New Business Management Applications Underwriting Policy Issuance e-Issuance Customer Service Management Call Center Life Insurance Inforce Maintenance Claims Management Life Insurance Claims Adjusters Life Insurance Claims Manage new business Review applications Underwriting applications Issuing new policies Tech support for e-applications Manage customer service Staff in call center Servicing life policies Manage staff for claims Adjudicate claims Issue claim checks New policy volume Number of applications Number of applications Number of policies issued Number of e-applications Number of policies Number of phone calls Number of policies Number of claims Number of claims Number of claims Life (all) Life (all) Life (all) Life (all) Life (all) All Sales Sales Sales Sales Sales Premium Premium Premium, life Premium, life Premium, life Premium, life All Life (all) Life (all) Life (all) Life (all) Customer Service - Annuity New Business Management Applications Policy Issuance e-Issuance Annuity Inforce Maintenance Annuity Surrenders Sales Sales Sales Manage new business issuance Reviewing applications Staff issuing new policies Tech support for e-applications Service all annuity products Issue surrenders New policies sold Number of applications Number of policies issued Number of e-applications Number of policies Number of surrenders Annuities (all) Annuities (all) Annuities (all) Annuities (all) Annuities (all) Annuities (all) Sales Premium, annuity Premium, annuity All Assets All Assets All Assets Life Assets Assets Assets Information Technology IT Management Financial Management Systems Human Resource Systems Life Insurance Claims Systems Life Policy Systems Annuity Systems Annuity Projects Life Insurance Projects Financial Systems Update Controller Actuarial Financial Planning and Analysis Expense Management Manage staff for IT Managing financial systems Manage HR systems Managing life claim system Managing life systems Managing annuity systems Projects for annuity products Projects for life products Project for upgrading financial system Accounting staff Actuarial staff Financial analysts and budget analysts Cost accounting staff Number of systems/projects Number of systems/projects Number of systems/projects Number of systems/projects Number of systems/projects Number of systems/projects Project hours Project hours Project hours Number of reports Number of reports Number of analysis and reports Number of reports Life Annuity Annuity Life All Assets All Assets Assets Assets Assets Assets Assets All All All Cost Driver Products Supported Allocation Table 2. Panel D: Cost Driver Information, Revised Allocations (continued) Department/Function Description of Activities Human Resources Human Resource Management Manage staff for HR Compensation and Payroll Executive and employee compensation Staffing and Recruiting Recruit for all company positions All Employees Employees Open positions All Assets Assets Assets All Sales Sales Sales Sales Management East Region Midwest Region South Region West Region Manage sales function for company East coast sales staff and management Midwest sales staff and management South sales staff and management West coast sales staff and management Life and annuity (all) Life and annuity (all) Life and annuity (all) Life and annuity (all) Life and annuity (all) Sales for region Sales for region Sales for region Sales for region Sales Sales Sales Sales All Facilities Facilities Management Facilities Staff Corporate Unallocated Rent Manage staff for facilities Maintenance and other facility staff Rent for entire corporate office Number of employees/sq. ft. Number of employees/sq. ft. Number of employees/sq. ft. All Assets Assets Assets All Assets All Treasurers Treasurer Cash Management and Banking Investments Manage staff for Treasurer's dept. Manage cash & banking relationships Manage investments All Number of bank accounts Invested assets Assets Assets Assets All Executive & Corporate Office of the CEO Corporate All CEO and support staff Expenses not chargeable to any area Assets Assets All Table 1. Panel D: Cost Driver Information, Current Allocations (continued) Description of Activities Cost Driver Products Supported Allocation Department/Function Human Resources HR Management Compensation and Payroll Staffing and Recruiting All Assets Manage staff Executive and employee compensation Recruit for all company positions Employees Employees Open positions All Assets Assets All Sales Sales Sales Sales Management East Region Midwest Region South Region Manage sales function for company East coast sales staff and management Midwest sales staff and management Sales staff and management for south Sales staff and management for west coast Sales for region Sales for region Sales for region Life and annuity (all) Life and annuity (all) Life and annuity (all) Life and annuity (all) Sales Sales Sales West Region Sales for region Life and annuity (all) Sales All Facilities Facilities Management Facilities Staff Corporate Unallocated Rent Manage staff for Facilities Maintenance and other Facility staff Rent for entire corporate office Number of employees/sq. ft. Number of employees/sq. ft. Number of employees/sq. ft. All Assets Assets Assets All All Treasurers Treasurer Cash Management and Banking Investments Manage staff for Treasurer's dept. Manage cash & banking relationships Manage investments Assets Number of bank accounts Invested assets Assets Assets All All Assets Executive & Corporate Office of the CEO All Assets CEO and support staff Expenses not chargeable to any business area Corporate All Assets