Question: ActivitiesActivity CostCorrecting invoice errors$ 1 6 , 5 6 0 Disposing of incoming materials with poor quality 1 3 , 8 0 0 Disposing of
ActivitiesActivity CostCorrecting invoice errors$Disposing of incoming materials with poor qualityDisposing of scrapExpediting late productionFinal inspectionInspecting incoming materialsInspecting work in processPreventive machine maintenanceProducing productResponding to customer quality complaintsTotal$
The production process is complicated by quality problems, requiring the production manager to expedite production and dispose of scrap.
Required:
Classify the activities into prevention, appraisal, internal failure, external failure, and not costs of quality producing product Classify the activities into valueadded and nonvalueadded activities.
ActivityActivity
CostCost of Quality
ClassificationValueAdded
NonValueAdded
ClassificationCorrecting invoice errors$
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Disposing of incoming materials with poor quality
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Disposing of scrap
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Expediting late production
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Final inspection
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Inspecting incoming materials
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Inspecting work in process
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Preventive machine maintenance
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Producing product
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Responding to customer quality complaints
AppraisalExternal failureInternal failureNot costs of qualityPrevention
NonvalueaddedValueadded
Total$
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