Activity 1 Activity 2 Activity 3 Activity 4 Activity 5 Welcome a quest Do the hair Ring up the bill Wash and condition the hair Stress release massage The flowchart shows the service process at a barber shop: Operation 1: Greeting a guest and offer water/tea/coffee (11 minutes); Operation 2: Wash the guest's hair (19 minutes); Operation 3: Stress-relief massage (19 minutes); Operation 4: Do the hair (27 minutes); Operation 5: Present the bill and process payment (8 minutes). Each operation has a dedicated employee. Assume the demand rate is very high (higher than the capacity of the process), but the employee at operation 1 only admits customers at the rate of the bottleneck (those not admitted will just walk away). What is the utilization of the employee at operation 1? Note: Provide your answer as a percentage without the % mark. Also, Round your final answer to 1 decimal place. For example, if you answer is 15.37%, enter 15.4 in the box. Your