Question: Activity 1: How does these future digital technologies helps hospitality & tourism industry? Give specific examples 1. Chatbots and Artificial Intelligence 2. Internet of things

Activity 1:

How does these future digital technologies helps hospitality & tourism industry? Give specific examples

1. Chatbots and Artificial Intelligence

2. Internet of things (IoT)

3. Virtual Reality

4. Augmented Reality

5. Online Travel Agents (OTA's)

6. Booming Global Tourism

7. Sustainability

Activity 2: Assessment

1. What is hospitality technology?

2. What are the common technologies being used in the hospitality and tourism industry?

3. What is social media's role in hospitality industry?

4. List the 5 most Significant Tourism Trends

5. List and describe at least 5 Trends impacting hospitality industry.

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