Activity 1

TASK A:

1. Explain which of the conversion methods would be suitable for the following. Justify your choice:

• Upgrading the software for an Automatic Banking Machine (ABM/ATM)
• Adding a new inventory system along with new computerized cash registers in a supermarket
• Implementing a student course management system in a university

2. List four reasons why your participation as a user of an information system is critical during the systems development life cycle, linking the concepts of user involvement and change management in a software implementation project.

3. Why is it so important to understand how a business process works when trying to develop a new information system?

TASK B:

In the context of the impact of a change on an organization, How would you characterize the following changes?

• Adding electronic scoreboards to a cricket grounds.
• A Telco consolidating call centres in one country.
• A Telco installing fibre-to-the-home to replace copper wires.
• A Telco launching a TV service.