Question: Activity 2 Activity 1 Welcome a quest Activity 3 Wash and condition the hair Activity 4 Do the hair Activity 5 Ring up the bill

Activity 2 Activity 1 Welcome a quest Activity 3
Activity 2 Activity 1 Welcome a quest Activity 3
Activity 2 Activity 1 Welcome a quest Activity 3 Wash and condition the hair Activity 4 Do the hair Activity 5 Ring up the bill Stress release massage The flowchart shows the service process at a barber shop: Operation 1: Greeting a guest and offer water/tea/coffee (11 minutes): Operation 2: Wash the guest's hair (18 minutes); Operation 3: Stress-relief massage (16 minutes); Operation 4: Do the hair (27 minutes): Operation 5: Present the bill and process payment (9 minutes). Each operation has a dedicated employee. Uperation I Greeting a guest ana orter water/ tea/corree (11 minutes Operation 2: Wash the guest's hair (18 minutes); Operation 3: Stress-relief massage (16 minutes); Operation 4: Do the hair (27 minutes) Operation 5: Present the bill and process payment (9 minutes). Each operation has a dedicated employee. Assume demand rate is very high (higher than the capacity of the process), but the employee in charge of operation 1 only admits customers at the rate of the bottleneck (those not admitted will just walk away). What is the throughout rate (guests per hour) of this process? Note: Round your final answer to 1 decimal place

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