Activity 3 Activity 1 (7 min) Activity 2 (2 min) Activity 4 (2 min) Activity 5 (4 min) (8 min) Activity 1: Answer customer call and record key information. Activity 2: Gather and format the information for analysis Activity 3: Analyze the information: Check available hotels to offer. Activity 4: Perform final checks on holiday offer Activity 5: Call customer back with the offer and close. The whole process is conducted by three workers in a worker paced line. The assignment of tasks to workers is the following: Worker 1 does Activities 1 and 2, Worker 2 does Activities 3 and 4, and Worker 3 does Activity 5. a. Which worker is the bottleneck of the system and why? (2 pts) b. What is the Cycle Time of the system? (2 pts) c. What is the number of customers that can be processed within a year at steady state given that the company works for 8 hrs per day and "100+Last-2-digits of your student ID" days in a year (4 pts) d. Hoping to increase the capacity of the system, Activity 4 is reassigned from Worker 2 to Worker 3. What would be the new throughput rate of the system per hour (i.e. capacity of the system per hour)? (4 pts) A E B 7 nool Dro