Activity 3B

Objective

Support the team in identifying and resolving work performance problems

In groups of three (3) or as directed by the instructor.

Question 1

Imagine that you are working as a manager in a manufacturing firm, select an example of a problem that may arise in your area of work, and present to your group on how you would support your team in identifying and resolving work performance.

• Differences or frictions within the team
• A process or system that does not support work needs
• Competing work demands
• Low team morale or motivation
• Lack of resources and materials
• A team member absence (e.g. holiday or long-term sickness)
• Machinery or equipment faults
• An unsafe working environment.

Question 2

Do you believe conducting a S.W.O.T. analysis can assist in identifying a deeper understanding of individual utility and group dynamics? Why or why not.