Activity 6 1 Explain what is meant by actively seeking feedback. (50-75 words) . 2 Make a list of the types of people (work positions/ relationships) from whom line managers might ask for feedback. Explain how this feedback might be of benefit. (100-130 words) 3 Why should you evaluate feedback on your individual performance in the context of both individual and group requirements? (50-75 words) Activity 7 1 What processes can be used by an organisation to monitor and identify variations in the quality of service provided? 2 Undertake your own research to obtain a job description. You could obtain one from an organisation where you have worked. You might find one in a human resources or management textbook. Your trainer/ assessor might provide you with one. There are many available on the internet. Complete this table. Job: Office manager (Example) Requirement Performance standard Example of a variation Example of a variation which is likely to have a which could have a minor impact major impact Example: The manager The manager ensures The manager records the The manager only records keeps a record of all that all items are daily amount spent on all those items which cost office expenditure recorded with details of items without specifying more than $100 and the date of purchase, the amount spent for forgets to record some description of item/s and each item. expenditure. amount spent