Activity 6.2: Write a Service Issue Response Plan

Write an identification and response plan for services that an organization you

are familiar with relies on. Your response plan should presume that a service

issue or outage has been reported, but the cause is not known. Ensure that you

cover key elements discussed in this chapter, including

How you would identify potential issues using the application and system

logs

How you would monitor the service for problems

What types of issues you would look for

What the organization's response should be

Once you have completed your plan, walk through it using an example issue.

Ensure that your plan would address the issue and that you would be able to

provide a complete report to your organization's management about the issue.

Book: Chapple, M. J. & Seidl, D. (2017). CompTIA Cybersecurity Analyst (CySA+) Study Guide: CS0-001. 1st Edition. Boston, MA: Sybex

Activity 6.2: Write a Service Issue Response Plan Write an identification and response plan for services that an organization you are familiar with relies on. Your response plan should presume that a service issue or outage has been reported, but the cause is not known. Ensure that you cover key elements discussed in this chapter, including How you would identify potential issues using the application and system logs How you would monitor the service for problems What types of issues you would look for What the organization's response should be Once you have completed your plan, walk through it using an example issue. Ensure that your plan would address the issue and that you would be able to provide a complete report to your organization's management about the issue. Activity 6.2: Write a Service Issue Response Plan Write an identification and response plan for services that an organization you are familiar with relies on. Your response plan should presume that a service issue or outage has been reported, but the cause is not known. Ensure that you cover key elements discussed in this chapter, including How you would identify potential issues using the application and system logs How you would monitor the service for problems What types of issues you would look for What the organization's response should be Once you have completed your plan, walk through it using an example issue. Ensure that your plan would address the issue and that you would be able to provide a complete report to your organization's management about the issue