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Current Crisis During the past few weeks, an economic downturn affected many of the bank's commercial customers, causing some businesses to close temporarily. As a result, Golden Maple Bank was entrusted by the U.S. Department of the Treasury to administer an expedited portion of a federal loan program, the Small-Business Assistance Program (SBAP), to support affected small businesses. The U.S. Department of the Treasury will be supported by several oversight organizations in ensuring transparency and accountability of the program spending. Standardized data from loan operators are being collected and published ana government website. Golden Maple Bank is still assessing the specific needs for people, technology. processes, and data to support this loan program and ensure that the bank will remain compliant with the requirements of the U.S. Department of the Treasury so that it can be eligible to administer any future portions of the federal loan program and avoid consequences from mismanagement of the federal program. To apply for a SBAP loan, a business is required to apply for the loan directly at a bank operating a portion of the loan program using a paper form or via a web portal and provide a small set of operational indicators, including industry sector, income lost per day due to closure, number of employees affected, years in business, and annual profits from the past calendar year. Traditionally when a loan application is submitted, 20 questions are included in the data collection process; however, the federal data for this emergency loan product only requires five of these questions. While the credit models that Golden Maple Bank currently uses require the same federal data as the emergency loan product, they also rely on additional variables that the emergency loan program does not require. The U.S. Department of the Treasury requires that the loan operator ensures the confidentiality of the data collected about the loan, maintains systems for data preservation and potential audits, and ensures compliance with all applicable laws and regulations. The SBAP is a renewable program. Should the situation continue to affect businesses, Golden Maple Bank would be able to administer successive rounds of the loan program, provided that the bank satisfies specified thresholds regarding service levels, engagement, diversity in the spectrum of small businesses awarded, and initial repayment levels, as well as compliance with associated rules and requirements. The bank is required to maintain a specified level of the two-month repayment rate and to give out loans equitably. The bank is expected to provide periodic reporting to the U.S. Department of the Treasury by sharing data on the operations of these loans using open data standards as defined by the National Institute of Standards and Technology (NIST) and make additional data available for ad hoc audits. Golden Maple Bank is expected to report the number of SBAP loans in default status, a default rate threshold across business size or earning bands, and a diversity distribution profile on the small businesses that have been issued a loan. To meet some of those requirements, the bank will need to collect data from different local offices and establish key performance indicators to share with the U.S. Department of the Treasury when audited. The bank is considering using cloud computing to increase storage efficiency and availability of large spending data sets. Golden Maple Bank is responsible for discovering and mitigating fraud and abuse and reporting such instances to the loan originator. Fraud detection tools have already been