Question: Adding or improving a change management program is to get a better handle on what s happening in the production environment, what is the specific

Adding or improving a change management program is to get a better handle on whats happening in the production environment, what is the specific goal of doing this?
a.
Reducing both frequency and impact of change related incidents
b.
Allowing the changes to occur organically
c.
Avoiding delays in the program
d.
Managing the support form the technical and management team

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