Question: Adding value is one way to appease dissatisfied customers. In your readings, Brian Tracy offered 7 ways to add value to your business. Which of
Adding value is one way to appease dissatisfied customers. In your readings, Brian Tracy offered ways to add value to your business. Which of the following is one of the ways offered by Tracy?
Improve customer service through warmth, friendliness, cheerfulness, and happiness of customer service representatives Always overpromise and underdeliver on your commitments.
Take your time in responding to customer complaints. Rushing leads to more customer complaints.
Ignore people that you know are in no position to help you succeed.
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