Question: Adjustment messages should rectify a wrong if one exists, regain the confidence of the customer, and _ _ _ _ _ _ _ . Group

Adjustment messages should rectify a wrong if one exists, regain the confidence of the customer, and _______.
Group of answer choices
promote future business and goodwill
avoid humiliation by downplaying the mistake
verify the honesty of the customer's claim
warn the customer of possible legal actionAdjustment messages should rectify a wrong if one exists, regain the confidence of the customer, and _______.
Group of answer choices
promote future business and goodwill
avoid humiliation by downplaying the mistake
verify the honesty of the customer's claim
warn the customer of possible legal actionAdjustment messages should rectify a wrong if one exists, regain the confidence of the customer, and _______.
Group of answer choices
promote future business and goodwill
avoid humiliation by downplaying the mistake
verify the honesty of the customer's claim
warn the customer of possible legal action

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