A.For each step in the example Getting your oil changed you need to assess if the step is value-add (VA), non-value-add (NVA), or some of both (BOTH). You will complete this assessment by entering VA, NVA or BOTH in the right column.

If you indicate that a step has BOTH, you must also estimate how many minutes in that step are VA and NVA.

In this assignment, if you feel that something is Business Value-Add, indicate it as NVA.

B.At the bottom of the worksheet youll need to calculate the value-add (VA) time, calculate the non-value-add time (NVA) and calculate the percentage of value-add for the process. We have calculated the total minutes in the process for you for use in the percent calculation.

Example: Going to the Mechanic The process is getting your oil changed

Step	Time	Value added?
You check in at front desk	3 min	Non value added
Car waits in the parking lot before car is pulled into the garage	15 min
Mechanic gathers materials/supplies	7 min
Mechanic begins draining oil	9 min
Mechanic drops oil drain plug into dirty oil pan on accident (spends 3 minutes getting paper towels, fishing it out, and wiping it off)	3 min
Once oil is done draining, Mechanic replaces the oil drain plug (puts it back on)	10 min
Mechanic starts draining oil on another car	5 min
Mechanic puts new oil filter in your car	3 min
Mechanic fills engine with new oil	6 min
Detailer vacuums out car	10 min
Your name is called / pay	5 min

NVA time = ________; VA time = ________ = 76 total minutes = __________% Value Add Time