After an extensive profitability analysis using ABC techniques outlined in Chapter 16, your company's Customer "J" still shows an operating loss based on last year's and year-to-date results. As a result, your company should next all listed answers are correct with the exception of "drop ")" immediately" access other reasons for keeping "J" besides the obvious "dollar & cent argument" drop ")" immediately access the impact on fixed & variable costs to your company's bottom line if ")" is dropped none of the listed answers are correct Question 21 (1 point) True or false: Last month your company had an favourable "sales-volume variance". This could be explained by a unfavourable "sales-mix variance" offset by a favourable "market-share CM variance" True False