Question: After Bill and Beth purchased a leather couch from The Brick, the sales associate took them to see end tables, coffee tables, and lounge chairs

After Bill and Beth purchased a leather couch from The Brick, the sales associate took them to see end tables, coffee tables, and lounge chairs that complement their new couch. The sales associate engaged in:

Question 14 options:

	transfer purchasing
	bait and switch
	cross-selling
	intradepartmental selling
	customer crossover

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