After implementing a change project guided by an external change driver, Electrosound found that it is able to handle change projects that are powered by external change drivers better than change projects directed by internal change drivers. Electrosound has a highly competent team to handle change projects, and its employees are receptive to such projects. Yet, the company is still not able to handle internally driven change projects well. In the future, what are the steps that the change team at Electrosound can take before it starts working on internally driven change projects? Analyse the internal change drivers using the SWOT (Strengths, Weaknesses, Opportunities, Threats) framework Ask the end customers to suggest internal change implementation plans Conduct detailed stakeholder meetings to discuss the cause and impact of internal change projects