Question: After opening your workplace refusal with a buffer that delivers honest praise, what should you provide next? A future promise A vague explanation An apology

After opening your workplace refusal with a buffer that delivers honest praise, what should you provide next?
A future promise
A vague explanation
An apology
The reasons for the refusal
When delivering bad news to employees and the public, smart organizations do which of these? Check all that apply.
Communicate the bad news openly
Reduce disappointment by using the indirect approach
Consider delivering the news personally
Use multiple channels that include print and digital
Keep explanations intentionally vague
If you fear a negative reaction when delivering bad news in person, you should do which of these?
Make promises, even if they might be difficult to keep
Prepare and rehearse
Don't overemphasize the refusal or apology
Focus on positive elemehts
After opening your workplace refusal with a buffer that delivers honest

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