After reading Chapter 4, you should understand alternative dispute resolution (ADR) options, including the benefits and drawbacks to different methods of dispute resolution. It is likely that you have entered into an arbitration agreement (e.g., home purchase, credit card agreement, cell phone agreement, etc...), perhaps without even being aware of it. Discuss the implications of entering into that agreement. Who does the arbitration clause benefit? The consumer or the vendor or both? (at least 5 sentences)