Question: After reading Chapter 8 - Strengthening Business - to - Business Relationship Via Supply Chain and Customer Relationship Systems answer ONE of the TWO following

After reading Chapter

8 -

Strengthening Business

-

-

Business Relationship Via Supply Chain and Customer Relationship Systems answer ONE of the TWO following questions:

Search on Facebook for your favorite company's page. How does the company present itself in social media? How does it handle customer conversations? Is the organization's strategy effective?

When you last contacted a company with a product or service request, which contact options did you have? Which option did you choose, and why?

After reading Chapter 8- Strengthening Business-to-Business Relationship Via Supply Chain and

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