After reading this week's materials, review "Don't Call Him Boss" on page $339.$ Reflecting on the readings $($quoting important and relevant textbook materials$),$ write your answers to the following prompts with a paragraph $(3$ to $4$ sentences$)$ response to each.

$(1)$ These two people seem to be having more than one conflict taking place at the same time. Explain.

$(2)$ What could you do to settle the conflict in this case? See if you can come up with more than one solution.

$(3)$ What could they have done to avoid this conflict in the first place? What would you have done, as a manager, to set up conditions to avoid a conflict?

case study $11\mathrm{.}2$

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Call Him Boss

Lael and Waheid both work for a small software development firm. Both of them have st