After scoring, test results should be interpreted and appropriately managed. To do so, the assessor should ensure the following: a. choose an appropriate norm group, give honest feedback by discussing the raw scores with the test-taker and store all test results securely b. an appropriate norm group was used, and feedback was given on normed scores whilst maintaining the test-takers self-esteem c. application of an appropriate norm group while giving feedback in a generic, yet positive manner and securely storing results to ensure confidentiality d. the assessor should be sensitive to choose the relevant feedback for the organisation and the test-taker e. application of a normative approach and focused normative feedback to management who paid for the report and securely storing results to ensure informed consent