After spending several years as a staff nurse in the same medical-surgical unit, Sarah was promoted to the position of head nurse of that unit. Immediately after the staff meeting at which her promotion was announced, Sarah was surrounded by several of her coworkers, members of her lunchtime "coffee club," offering congratulations.

"Great news," said Jane, "but does this blow the carpool? I don't think your hours will be the same as ours anymore."

Emily said, "There goes the coffee club. Management commitments, don't you know." Sarah felt she detected a sarcastic edge to Emily's mention of management.

Debbie said, "Well, maybe now we can get someone to listen to us. Don't forget, Sarah, you used to complain just like the rest of us."

Helen said, "Complaining has been a way of life around here. I personally don't think that our recently departed supervisor ever passed any of our concerns up the line." Her tone turned sharp as she added, "Now that Sarah's going to be in a position to do something, let's hope she doesn't forget who her friends are."

Following a brief, awkward silence, the group broke up and the nurses went their separate ways.

Describe the advantages Sarah may enjoy in taking over as supervisor for this group of which she has long been a member.

What principal disadvantages might Sarah face?

Put yourself in Sarah's position and describe the approach you would take in attempting to alter her relationships with her small group of friends.

Answer rating: 100% (QA)

Advantages Sarah may enjoy in taking over as supervisor for this group include 1 Indepth knowledge o... View the full answer