After two weeks working on a problem, you find that the marketing department and the operations department came up with two entirely different sets of alternative solutions that don't seem related at all. This disconnect between the two departments is most likely due to these teams missing which of the following steps in the decision$-$making process?

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a

Define the decision that needs to be made.

b

Gather and prioritize relevant information.

c

Identify alternatives.

d

Analyze each alternative.