Question: After using an ATM machine, Deborah forgets to remove her card from the machine. This is an example of: a . a customer error during

After using an ATM machine, Deborah forgets to remove her card from the machine. This is an example of:
a.
a customer error during an encounter.
b.
a treatment error between the server and the customer.
c.
a customer error in preparation.
d.
a customer error at the resolution stage of a service.

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