AI PLEASE RESPOND TO THIS EMAIL: Hello Andre, I wanted to introduce myself! My name is Raven, and I manage rent payments at Crest. New charges have been posted to your account. The total balance due on your account is $1,910.76. You may view and submit your payment via this link https://crestleighapts.residentportal.com/auth. A late fee of 5% will be applied on the 6th if outstanding balances are not paid in full. Let me know if you have any questions and I'll do my best to help. INCLUDE THAT I WAS NOT INFORMED THAT MY LEASE ENDED AND I DID NOT RECIEVE ANY DOCUMNENT TO RESIGN MY LEASE. SEEING THE ADDITIONAL CHARGES ON MY ACCOUNT IS WHAT LEAD ME TO KNOW THAT MY CONTRACT ENDED