Akita Xator, the CEO of a mid-sized speciality distribution company called Dist-Tect has been work with the CIO of Information Technology Services on a project to migrate all of the IT systems and data over to a cloud provider. The CIO Keva Tokaib has asked your group to develop and implement a vendor management plan focused just on this crucial project.

The winning vendor will be responsible for providing:hosting and operation of all servers, operation and maintenance of all of Dist-Tect's 57 enterprise software applications, provision and operation of network data storage, and IT security.

This is the largest project the Procurement Department has ever been involved with and Oku Vurika the Director of Procurement is concerned that the success of the project and the vendor performance -- is crucial to the future success of the company.

IT projects involving significant IT vendor involvement are notoriously complex and migrating everything to a cloud provider is even more so. There are numerous stakeholders that are the business owners of the 56 applications, and security is becoming a bigger issue now that Dist-Tect is distributing sophisticated communication systems to customers. Oku Vurika has pointed out that up to now, Dist-Tect has never had such a strategic vendor and feels that not only will selection will be a challenge, but the ongoing relationship will be even more important to make sure that the business continuity of Dist-Tect is maintained during the transition. This project could take up to 2 years and there are no best practices for the management of strategic vendors at Dist-Tect.

Given the importance of the project, Akita Xator, wants an analysis done and recommendations made for this very important project to minimize the possible negative impact of the issues mentioned in this article. Specifically the CEO wants work done on just issues: 3, 6, 8, 9 and 10. The top 10 internal issues impacting vendor relations. Keva has added this to your group's list.

http://www.cio.com/article/227927/the-top-10-internal-issues-impacting-vendor-relations.html

Answer following:

1.) Describe why a vendor management plan is important and how it will help the buyer as a part of VENDOR MANAGEMENT PLAN PURPOSE.

2.) Issues Impacting Vendor Relationships, follow the link http://www.cio.com/article/227927/the-top-10-internal-issues-impacting-vendor-relations.html and With reference to the targeted 5 sections of the article found, provide your analysis and recommendations for the 5 sections.

3.) Identify the Roles and Responsibilities associated with implementing and maintaining Vendor Management in this specific project topic. Include a RACI chart.

 

4.) Describe how vendors will be selected. Include a description of how you would gather requirements and the tools that could be used?

 

 Do not forget to share appropriate references.

Answer rating: 100% (QA)

1 Importance of a Vendor Management Plan A vendor management plan is crucial for ensuring the success of projects involving significant vendor involvement such as the migration of IT systems and data ... View the full answer