Alex is a guest in the Bethlehem Lodge, a small family-owned hotel in the Adirondacks. The summer
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The first day Monica shows up at the Bethlehem Lodge, Mrs. Glenmont gives her the tour—she gives Monica specific instructions regarding what rooms to clean, when to clean them, and how to clean them. Mrs. Glenmont is particularly fussy about the bathrooms—she tells Monica that she wants the bathroom floor scrubbed and then dried with a towel. Lastly, she gives Monica a "Bethlehem Lodge" shirt to wear over Becky's shirt—the shirt is a regular T-shirt that has the words "Bethlehem Lodge—Staff" on the front.
Monica then goes on her appointed rounds, and her first room is that of Alex. She knocks on the door, Alex greets her, and then he leaves. Monica cleans the room according to Mrs. Glenmont's instructions, except for the bathroom. Instead of getting down to dry the floor, Monica mops it semi-dried, opens a window, turns out the light, and leaves the room. Alex returns from breakfast, and you guessed it, slips on the damp bathroom floor and breaks his leg.
As is the norm in the year 2006, Alex sues everyone—Monica individually, Becky, and the Bethlehem Lodge under a theory of negligence. The trial is proceeding, and everyone is claiming and crossclaiming, and counterclaiming.
Please answer the following Questions
1. If you are representing Becky's Cleaning Service, what should you do? Has Becky breached her duty and caused Alex's injury? In a court of law, what evidence/law can you present? Is Becky guiding Monica in a proper way of training by monitoring and guiding her? Is it necessary for Becky and Bethlehem Lodge to have a contract detailing the duties and specific instructions they will need to follow when it comes to cleaning the bathroom?
2. Does Becky have any responsibility for Monica's work ethic and performance? Is Becky responsible for Alex's leg breaking? As an employer of Monica, do you think Monica should follow the "Beckyification" even though Becky should provide support, guidance, and resources to help Monica reach her goals? In the event that other methods have failed, the Beckyification method should only be used as a last resort. Ultimately, Monica's work ethic and performance are her responsibility. How does the above statement sound to you?
3. To what ethical conclusion should Becky come when faced with the lawsuit Alex filed against her? How likely is it that Becky will win? Why or why not? Do you think Becky should sue Bethlehem Lodge? Is there a law that governs the local franchise of a nationwide cleaning service? In the event that Alex sues Becky, what protections does she have under the law?