Alexandra is a practice manager responsible for a unit with $25$ clinicians and $15$ administrators. Her Chief Financial Officer has called a meeting with Alexandra because Medicaid and Medicare are reducing their reimbursements for clinical treatment as a result of patients experiencing falls and bone breaks after being admitted for other conditions. Alexandra has to eliminate these quality assurance problems. What might Alexandra do based on what you learned from this module?

Alexandra is going to initiate a strategic planning process to identify the clinicians responsible and propose a termination plan

Alexandra is going to utilize her marketing skills to develop a plan to attract a larger proportion of the market share with the goal of attracting healthier patients who are less prone to bone breaks

Alexandra is going to pull together a cross$-$functional team that includes nurses, orderlies, physicians, and her patient navigator to address this problem, identify the causes, and propose solutions

Alexandra is going to conduct a job analysis and compare her clinical staff's compensation with similar positions at her competitors' to identify motivation and engagement problems