Alicia is leading a task force on increasing customer satisfaction. She takes the time to learn about her teammates$$ views and suggestions and incorporates their input into her final decision.

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You didn$$t meet your sales quota last quarter. Luckily you have an understanding manager who understands your shortfall was largely the result of things beyond your control.

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You are feeling incredibly defeated after losing out on a promotion to another team member. Your mentor spends a lot of time discussing this with you and explaining the objective reasons the other person got the promotion and the opportunities you can look forward to in the next year.

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Your boss congratulates you on the great job you$$re doing with the company$$s international divisions. She reminds you that one of the main reasons she hired you was for your international experience, which is something she lacks.

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As a leader you try to avoid influencing others with your title or ability to punish them. Instead, you think it$$s a much better strategy to gently coax people using objective facts.

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Your supervisor has a knack for balancing short$-$term objectives with the company$$s overarching goals.

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Sal knows that he can aggressively push his sales team to meet their goals in the last few days of this month, but he realizes also that doing this will likely cause them to sell less next month due to fatigue.

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Your parents are leaving town for two months. You are in college and mature, and they are confident in your ability to run the family business in their absence$.$

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Your company leaders offer an extensive leadership development and executive education program to employees.

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Your boss does an excellent job bringing people together, helping them to realize their common goals, and getting them to cooperate at work.