*) All of the following are basic functionality provided by e-commerce merchant server software except: A) a product catalog. B) marketing analytics. C) a shopping cart. D) credit card processing ") All of the following are website design featates that annoy castomers except: A) slow-loading pages. B) pop-under ads. C) splash pages. D) multi-browser fuactionality. *) Which of the following is a simple but powerful method for describing a firm's strengths atsd weaknesses? A) benchmarking B) SLDC C) SWOT analysis D) Devops *) Which of the following types of e-commerce presence is best suited for creating an ongoing couversation with one's customers? A) website B) e-mail C) social media D) offine media Essay type questions: *) In developing an e-commerce presence, what questions must be asked and answered aboat the firm's target audience? *) What is a first mover? Why was being a first mover considered to be important during the early years of e-commerce? *) Describe and discuss 5G. *) Define value chain and explain the difference between a fimm value chain, an industry value chain, and a value web. *) In order from beginning to end, the major steps in the SDLC are: A) systems analysis/planning; systems design; building the system; testing; and implementation. B) systems design; testing; building the system; and implementation. C) systems analysis/planning; systems design; building the system; implementation; and testing. D) systems analysis/planning; implementation; building the system; and testing. *) Which of the following helps you engage your customers in a conversation? A) shopping cart B) product database C) on-site blog D) site tracking and reporting system *) Which of the following typically includes a data flow diagram to describe the flow of information for an e-commerce site? A) physical design B) logical design C) testing plan D) co-location plan *) Which of the following verifies that the business objectives of the system are in fact working? A) system testing B) acceptance testing C) unit testing D) implementation testing *) Which of the following is the preferred method of implementing a service-oriented architecture? A) prototyping B) Scrum C) web services D) DevOps *) All of the following are basic functionality provided by web servers except: A) site management tools. B) data capture tools. C) security services. D) a shopping cart. *) The layer of Internet architecture that ties the applications to the communications network and includes security and authentication services is called the: A) Network Technology Substrate layer. B) Middleware Services layer. C) Transport Services and Representation Standards layer. D) Applications layer. *) Which of the following is not true about the mobile platform? A) Most smartphones use Intel chips. B) Smartphones and tablet computers are the primary means to access the Intemet, both in the United States and worldwide. C) Most smartphones use either Google's Android or Apple's iOS operating systems. D) Smartphones use flash memory chips. *) Which of the following statements about fiber-optic cable is not true? A) It transmits more data at faster speeds than coaxial or twisted pair cable. B) It is thinner and lighter than coaxial or twisted pair cable. C) Most U.S, homes have fiber connections. D) Long-haul fiber optic networks are typically owned by firms referred to as Tier I ISPs. *) Which of the following standards provide for high-speed short-range Wi-Fi? A) WiGig B) WiMax C) Bluctooth D) Wi-Fi 6 *) The first web browser to make it possible to view documents on the Web with colored background, images, and animations was: A) Netscape Navigator. B) Mosaic. C) Mozilla. D) Intemet Explorer. *) Which of the following enables Intemet users to communicate with each other, although not in real time? A) mobile messaging B) online forum C) SMS messaging D) VoIP 66) Which of the following was the most popular mobile web browser as of June 2020 ? A) Internet Explorer B) Safari C) Chrome D) Firefox *) The layer of Internet architecture that ties the applications to the communications network and includes security and authentication services is called the: A) Network Technology Substrate layer. B) Middleware Services layer. C) Transport Services and Representation Standards layer. D) Applications layer. *) Which of the following is not true about the mobile platform? A) Most smartphones use Intel chips. B) Smartphones and tablet computers are the primary means to access the Internet, both in the United States and worldwide. C) Most smartphones use either Google's Android or Apple's iOS operating systems. D) Smartphones use flash memory chips. *) Which of the following statements about fiber-optic cable is not true? A) It transmits more data at faster speeds than coaxial or twisted pair cable. B) It is thinner and lighter than coaxial or twisted pair cable. C) Most U.S. homes have fiber connections. D) Long-haul fiber optic networks are typically owned by firms referred to as Tier 1 ISPs. *) Which of the following standards provide for high-speed short-range Wi-Fi? A) WiGig B) WiMax C) Bluetooth D) Wi-Fi 6 *) The first web browser to make it possible to view documents on the Web with colored background, images, and animations was: A) Netscape Navigator. B) Mosaic. C) Mozilla. D) Intemet Explorer. *) Which of the following enables Internet users to communicate with each other, although not in real time? A) mobile messaging B) online forum C) SMS messaging D) VoIP 66) Which of the following was the most popular mobile web browser as of June 2020 ? A) Internet Explorer B) Safiri C) Chrome D) Firefox *) Which of the following can be considered synonymous with the term e-commerce? A) e-business B) digital commerce C) the Internet D) the Web *) Which of the following is not a major business trend in e-commerce in 2020-2021? A) The mobile app ecosystem continues to grow. B) Retail e-commerce revenues exceed B2B e-commerce revenues for the first time. C) On-demand service companies garner multibillion-dollar valuations. D) Social e-commerce continues to grow. *) In 2019 , there were more than Internet hosts worldwide. A) 1 million B) 10 million C) 100 million D) 1 billion *) Which of the following is not a unique feature of e-commerce technology? A) interactivity B) social technology C) information asymmetry D) richness *) Which of the following features of e-commerce technology allows users to participate in the creation of online content? A) ubiquity B) global reach C) information density D) social technology *) Which of the following is a leading platform for social e-commerce? A) Amazon B) eBay C) Wikipedia D) Facebook *) Which of the following refers to the practice of researching a product online before purchasing it at a physical store? A) zooming B) grazing C) showrooming D) webrooming ) Which of the following is an example of the affiliate revenue model? A) Scribd B) eBay C) L.L. Bean D) MyPoints *) All of the following can be considered a direct or indirect competitor of Amazon except: A) eBay. B) Target. C) Walmart. D) Priceline. *) Which of the following is not a key element of an elevator pitch? A) exit strategy B) growth metrics C) legal structure D) market opportunity *) Which of the following is not a community provider? A) LinkedIn B) Facebook C) Blue Nile D) Pinterest *) The financial services, travel services, and job placement services industries typically use the business model. A) community provider B) transaction broker C) market creator D) e-tailer *) What is the primary revenue model for an e-distributor? A) sales B) transaction fee C) advertising D) subscription