Question: Although a customer - centered firm seeks to deliver high customer satisfaction relative to competitors, it _ _ _ _ _ _ _ _ _

Although a "customer-centered" firm seeks to deliver high customer satisfaction relative to competitors, it__________.
A.
does not attempt to maximize customer satisfaction
B.
attempts to maximize customer satisfaction
C.
attempts to gain customer satisfaction at all cost to ward off competition
D.
can increase satisfaction by increasing its services compared to its competitors
E.
can increase satisfaction by lowering prices compared to its competitors

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