Question: Although e - mail has largely replaced memos, you may still need to use the memo format if _ _ _ _ _ _ _

Although e-mail has largely replaced memos, you may still need to use the memo format if _______.
Question 7 options:
the message is being sent to an external audience
a permanent record is needed
the message needs to be written in a more informal tone
all employees have access to e-mail

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