Question: ammy is trying to decide whether she should accept a sales job with a company. One of her concerns lies with the fact that most

ammy is trying to decide whether she should accept a sales job with a company. One of her concerns lies with the fact that most of the company's customers remain with the company only because they are contractually obligated to do so. This is an example of ________ loyalty.

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This scenario describes an example of spurious loyalty Spurious loyalty occurs when customers contin... View full answer

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