Question: Among the following statements, which is true regarding differences between social CRM and traditional CRM ? A . Traditional CRM is not centered on lifetime

Among the following statements, which is true regarding differences between social CRM and traditional CRM?
A. Traditional CRM is not centered on lifetime value.
B. Social CRM is centered on lifetime value.
C. In traditional CRM, customers have more control over the relationship with the company.
D. A quiet customer, who spends a lot, is less valuable in social CRM.
E. Traditional CRM is more dynamic than social CRM.
 Among the following statements, which is true regarding differences between social

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