Question: Amy, an assistant manager at a credit union, added functionality to the deposit software used by tellers in the credit union to detect fraudelent activity
Amy, an assistant manager at a credit union, added functionality to the deposit software used by tellers in the credit union to detect fraudulent activity before the deposit goes into a customer's account. In which management responsibility area was Amy acting in when she added this functionality? Monitoring Implementing Planning Changing and Improving
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