Question: An air - conditioning repair department manager has compiled data on the primary reason for 4 1 service calls for the previous week, as shown
An airconditioning repair department manager has compiled data on the primary reason for service calls for the previous week, as shown in the table.
Job
Number Problem
Customer Type Job
Number Problem
Customer Type Job
Number Problem
Customer Type
FC NC NC
FR NR FR
OC NR NR
OC NC NR
WC NR NR
WR FR NR
OR OC OC
NR WC WC
FC OR NR
NR FC FR
OC WC OR
FR OR NR
OC FC NR
WC FR
Click here for the Excel Data File
Key: Problem type: Customer type:
N Noisy C Commercial customer
F Equipment failure R Residential customer
W Runs warm
O Odor
Note: The order of defects listed in Parts and may be different.
a Using the data, prepare a check sheet for the problem types for each customer type.
Residential customer type
Commercial customer type An airconditioning repair department manager has compiled data on the primary reason for service calls for the
previous week, as shown in the table.
Click here for the Excel Data File
Note: The order of defects listed in Parts and may be different. a Using the data, prepare a check sheet for the problem types for each customer type.
Residential customer type
Commercial customer type
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
