An airline company surveyed 80 passengers regarding their experience through the airport. They wanted to examine...
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An airline company surveyed 80 passengers regarding their experience through the airport. They wanted to examine the level of passenger satisfaction and the time taken to get through the airport. The satisfaction level is measured using scores from 0-Not at all satisfied to 60-Very satisfied. The time through the airport was measured by providing each passenger a card once they had checked in at the airport, then returned to an agent once the passenger had reached the departure lounge, the time was measured in minutes. The following questionnaire was used, and the data was recorded in a filename "AirportA22.xlsx" The Questionnaire About you and your travel 2. 20 to 29 Q.1: Are 1. <20 you [Age): Q.2: Are you travelling today for [Type]: Q.3: Are you 1. Business 3. 30 to 39 Please state:. 2. Holiday 4. 40 to 49 3. Family visit 1. Business class 2. Economy class travelling in [Class]: Q.4: How many pieces of [luggage] are you travelling with? 5. 50 over and An airline company surveyed 80 passengers regarding their experience through the airport. They wanted to examine the level of passenger satisfaction and the time taken to get through the airport. The satisfaction level is measured using scores from 0-Not at all satisfied to 60-Very satisfied. The time through the airport was measured by providing each passenger a card once they had checked in at the airport, then returned to an agent once the passenger had reached the departure lounge, the time was measured in minutes. The following questionnaire was used, and the data was recorded in a filename "AirportA22.xlsx" The Questionnaire About you and your travel 2. 20 to 29 Q.1: Are 1. <20 you [Age): Q.2: Are you travelling today for [Type]: Q.3: Are you 1. Business 3. 30 to 39 Please state:. 2. Holiday 4. 40 to 49 3. Family visit 1. Business class 2. Economy class travelling in [Class]: Q.4: How many pieces of [luggage] are you travelling with? 5. 50 over and
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Related Book For
Matching Supply with Demand An Introduction to Operations Management
ISBN: 978-0073525204
3rd edition
Authors: Gerard Cachon, Christian Terwiesch
Posted Date:
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