Question: An e - commerce firm has hired a forecasting specialist to predict the number of complaints that could be lodged in the month of June.

An e-commerce firm has hired a forecasting specialist to predict the number of complaints that could be lodged in the month of June. Following are the data.MonthActual No. of ComplaintsForecastJanuary6060February65March55April58May64June+1. Prepare a forecast for January to June using Exponential smoothing method with a smoothing constant of 0.4(4 Marks)Il. Compute Mean Absolute Error (MAD)(4 Marks)III. Based on MAD computed, comment on the accuracy of forecasts (2 Marks)

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