An effective technology for e-training and e-learning is __________, which uses computer graphic displays that the user can adjust during the decision-making process to see the results of an intervention. a. LOT b. flash c. WebEx d. visual interactive simulation (VIS)

Inaccurate __________ is the number-one reason why many small businesses go bankrupt. a. billing b. credit management c. cash flow projection d. demand forecasting

The Exxon Mobil Speedpass allows customers to fill their tanks by waving a token, embedded with an RFID device, at a gas-pump sensor. This is an example of __________. a. data-driven marketing b. a distribution channel c. inventory control d. a marketing channel

Marketing ISs consist of __________ to gather, sort, analyze, evaluate, and distribute relevant, timely, complete, and accurate data for use by marketing decision makers to improve planning, implementation, and control. a. software and hardware b. procedures and policies c. people, equipment, and procedures d. channels

__________ BI apps use real-time or near real-time data in order to support line managers who need to monitor performance of his or her business processes. a. Strategic b. Operational c. Tactical d. Traditional

Since the 1960s, there have been five major generations, or cycles, of computing. Which represents those generations in order? a. mainframes, miniframes, PCs, desktop Internet computing, mobile computing b. minicomputers, servers, PCs, wired computing, wireless computing c. mainframes, supercomputers, PCs, mobile computing, Internet computing d. PCs, laptops, netbooks, mobiles, embedded processors In a __________, you are trying to find what others have prepared. With __________, you are trying to discover new patterns that may not be obvious or known. a. query; Web mining b. query; data mining c. search; text mining d. search: reporting